Welcome to Askadoctor, a platform that provides telemedicine services connecting patients with healthcare professionals through virtual consultations. This Privacy Policy outlines how we collect, use, disclose, and protect the personal information of users of our website and services. By accessing or using our website and services, you consent to the practices described in this Privacy Policy.

a. Personal Information: We may collect personal information, such as your name, email address, contact number, date of birth, and relevant medical history when you register for an account or use our services.

b. Health Information: During virtual consultations, our healthcare professionals may collect health-related information to provide you with medical advice and treatment. This may include medical history, symptoms, images, and videos.

c. Usage Information: We automatically collect certain information when you visit our website, such as your IP address, device information, browser type, pages visited, and actions taken.

d. Cookies and Similar Technologies: We may use cookies and similar technologies to improve user experience, track usage patterns, and gather information about how users interact with our website.

a. Providing Services: We use your personal and health information to facilitate telemedicine consultations and deliver medical services to you.

b. Communication: We may use your contact information to send appointment reminders, service updates, and other relevant communications.

c. Improving Services: Your information helps us improve and personalize our services, website, and user experience.

d. Legal Compliance: We may use your information to comply with applicable laws, regulations, and legal processes.

a. Healthcare Professionals: We share your health information with our team of qualified healthcare professionals who are involved in your telemedicine consultations.

b. Service Providers: We may share your information with third-party service providers who assist us in delivering our services. These providers are bound by confidentiality obligations.

c. Legal Requirements: We may disclose your information if required by law, regulation, legal process, or governmental request.

d. Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.

We take appropriate measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no data transmission over the internet or storage system can be guaranteed to be completely secure. We encourage you to take precautions to protect your personal information as well.

a. Account Settings: You can review and update your account information through your profile settings.

b. Communication Preferences: You can manage your communication preferences and opt-out of non-essential communications.

c. Deletion: You may request the deletion of your account and personal information. However, some information may be retained for legal and legitimate business purposes.

Our services are not intended for children under the age of 18. We do not knowingly collect personal information from children.

If you have any questions, concerns, or requests related to this Privacy Policy, please contact us at [contact email/phone number]. By using our telemedicine website and services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and sharing of your information as described herein.